Legal · Updated 14 October 2026
Privacy Policy
Your privacy matters. This policy explains how information is handled when you visit our website or contact us.
Information you choose to share
You may provide your name, business name, phone number, service interest and project message. The enquiry form prepares a WhatsApp message on your device; it does not save your enquiry in a website database. You decide whether to send the message in WhatsApp. Please do not include passwords, payment details or other sensitive information.
How we use enquiries
Information you send to CreatixMedia is used to respond to your enquiry, discuss a project and communicate about agreed services. Any additional use should be explained when information is requested.
WhatsApp, Instagram and Maps
WhatsApp chats, Instagram links or content, and Google Maps are provided by third parties. Opening these services may share technical information such as your IP address and browser details with their providers. Their own privacy policies apply. Embedded Instagram content, when available, is loaded only after you choose to view it.
Cookies and technical information
This website does not currently set its own advertising or analytics cookies. The hosting provider may process technical request information to deliver and secure the website. Third-party services may use cookies or similar technologies after you interact with them; manage these through your browser and those services.
Retention and your choices
Messages sent through third-party services remain subject to those services and our project correspondence. Contact us to request access, correction or deletion of information you have shared with us, or to withdraw permission for optional communications. Requests are handled subject to applicable legal and contractual obligations.
Security and updates
No online service can guarantee complete security. Only share information needed for your enquiry. This policy may be updated when website practices change; the updated date appears above.